Shipping policy
Shipping Policy
We're committed to getting your beautiful art prints to you safely and on time
As a small, personally-operated business, we take extra care with every order. Here's everything you need to know about our shipping process.
🌍 Shipping Areas
United Kingdom
We ship to all areas of the United Kingdom, including England, Scotland, Wales, and Northern Ireland.
UK Territories
We also ship to UK territories including the Isle of Man and Channel Islands at an additional charge.
International Shipping
Available by special request only. Please contact us before placing an international order to discuss shipping options, costs, and delivery times.
⏱️ Processing Time
Orders are typically processed within 2-3 business days if items are in stock.
As we are a small business operated personally, there may be times when we are unavailable (such as holidays). We will always notify customers of any potential delays and offer the opportunity to cancel if the timescales don't work for you.
📦 Shipping Methods & Schedule
Trusted Carriers
- Royal Mail
- Evri
- Yodel
- DPD
Dispatch Schedule: Orders are dispatched on weekdays only (Monday to Friday). Weekend orders are processed the following Monday.
💷 Shipping Costs
🎉 Free Shipping
Orders over £50 qualify for free standard shipping within the UK mainland!
UK Mainland
Shipping costs vary depending on size and weight. Exact costs calculated at checkout.
UK Territories & International
Additional charges apply. International shipping costs calculated case-by-case - please contact us for a quote.
🎨 Packaging
All art prints are carefully packaged to ensure they arrive in perfect condition:
- Prints rolled in acid-free tissue paper
- Securely placed in protective mailing tubes
- Packaged to prevent damage during transit
🚚 Delivery Information
What to Expect
- Tracking information sent via email
- Physical addresses only (no PO Boxes)
- Signature required for safe delivery
- Multiple delivery attempts if you're unavailable
Lost or Damaged Packages
Contact us immediately if your order is lost or damaged. We'll replace items lost or damaged in transit free of charge. Please provide photos of any damage.
Delivery Times
UK Mainland
after dispatch
UK Territories
after dispatch
International
discussed when you contact us
⚠️ Important Notes
- Holiday Periods: We'll inform you of any delays and offer cancellation if timescales don't work
- Order Changes: Contact us immediately if you need to change delivery address before dispatch
- International Orders: Customers responsible for customs duties and taxes
- Undelivered Packages: Customer responsible for return shipping costs if undeliverable due to incorrect address or unavailability
Need Help with Shipping?
We're here to help ensure your art prints reach you safely and on time.